For Patients
Trusted by 13 million patients to never miss a dose
Medisafe delivers a patient experience designed to drive the adherence, retention, and engagement outcomes your programs depend on. Support extends from therapy initiation through long-term treatment management.
How patients engage with your branded program
The best engagement program means nothing if patients don't use it.
Most health apps are downloaded, opened once, and forgotten. Medisafe is different. 93% of patients are still active after 60 days because the experience is built on behavioral science, not feature checklists. Every feature is designed to drive the behaviors that support your program goals.
Onboarding & Medication Setup
From download to engaged in minutes
Patients set up their full medication schedule in a simple, guided flow. For branded programs, onboarding is customized to the specific therapy — including titration schedules, dosing windows, and relevant educational content.
Reduces time-to-activation and ensures patients start their engagement journey with accurate therapy-specific information.
Intelligent Reminders & Scheduling
Reminders that learn and adapt
Medisafe's medication reminders are designed to respond to patient behavior. By adapting to individual routines and delivering timely behavioral nudges, they help patients build and maintain consistent medication-taking habits.
Drives the daily adherence behavior that directly impacts your persistence and refill metrics.
Therapy-Specific Education
Right content, right moment
Patients receive educational content tailored to their therapy, condition, and treatment stage. Side-effect management resources, lifestyle guidance, and motivational content are delivered when they are most relevant, helping patients access the right information at the right time.
Keeps patients informed and confident in their treatment, reducing the anxiety that leads to early discontinuation.
Side-Effect Tracking & Support
Proactive, not reactive
As patients log symptoms and side effects, JITI continuously evaluates reported experiences and behavioral signals to detect emerging barriers to treatment. When risks are identified, personalized interventions are triggered to help patients stay on track.
Surfaces real-world tolerability data while reducing the side-effect anxiety that drives dropout.
Caregiver & Family Tools
Extending the care circle
Medfriend allows patients to share their treatment journey with trusted family members and caregivers. Through adherence updates and appointment reminders, caregivers can stay informed and offer support while patients remain in control of their experience.
Expands your program's reach to the support network that influences patient persistence decisions.
Omnichannel Touchpoints
Meeting patients where they are
Beyond the app, patients receive support through push notifications, SMS, email, and automated voice calls through Medisafe VIA. This multi-channel approach helps maintain engagement regardless of how patients prefer to connect.
Maximizes patient reach and engagement across demographics and digital comfort levels.
The numbers that prove patients stay
Independently validated engagement and retention data that demonstrates real patient impact.
HIPAA
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SOC 2 Type II
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GDPR
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21 CFR Part 11
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ISO 13485
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ISO 27001
Real patients. Real impact.
Jessica
Medisafer since 2015
Makeba & her son
Medisafer since 2017
Your brand. Your therapy. Their daily experience.
A fully branded experience reinforces your therapy and support program at every touchpoint, with customized colors, logos, messaging, and educational content.
JITI continuously analyzes patient behavior and engagement patterns to deliver timely interventions that help address barriers to adherence before they become obstacles to treatment.
Personalized educational content, practical guidance, and support resources delivered based on therapy stage, patient needs, and engagement patterns.
Family and caregiver engagement that extends the reach of your program beyond the patient, creating additional touchpoints for support and accountability.
Real-world patient insights captured through symptom tracking, side-effect reporting, and quality-of-life assessments to support program optimization.
HIPAA-compliant, SOC 2 certified, with transparent consent flows. Patients trust the experience because their data is protected.
Looking to manage your medications?
Medisafe helps millions of people stay on top of their medications with smart reminders, health tips, and tools to keep your care team in the loop. It's free, private, and trusted by patients worldwide.
Ready to see how patients experience your brand?
Walk through a branded patient journey and see firsthand how Medisafe drives the adherence, retention, and engagement your programs need.