Platform

A complete engagement solution for pharma

Medisafe's platform combines behavioral science, predictive AI, and personalized digital experiences to drive measurable patient outcomes across the entire treatment journey.

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Architecture

Three engines working together to transform patient outcomes

A modular architecture that scales from single brand pilots to enterprise-wide portfolio engagement.

A modular architecture that scales from single-brand pilots to enterprise-wide portfolio engagement.

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Medisafe Maestro

Enterprise Orchestration Platform

The command center for patient engagement programs. Maestro enables pharma teams to design, deploy, and manage personalized patient journeys across brands and markets—without engineering resources.

  • Visual journey builder with drag-and-drop workflows
  • Multi-brand, multi-market campaign management
  • Real-time analytics dashboard with cohort tracking
  • Configurable intervention rules and escalation paths
  • Enterprise SSO, audit logging, and compliance tools

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Digital Drug Companion

Therapy-specific patient experience

Branded, therapy-specific patient experiences that extend support beyond the prescription. Each companion is tailored to the therapy's unique adherence challenges, side-effect profile, and patient population.

  • Personalized medication reminders and scheduling
  • Therapy-specific education and side-effect management
  • Caregiver coordination and family support tools
  • Progress tracking and motivational feedback loops
  • White-label branding aligned to each drug's identity
  • Omnichannel engagement across web, app, text, and voice
  • Multilingual AI voice assistance to reduce access friction

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JITI Predictive Engine

Behavioral intelligence layer

Built on 12+ years of real-world patient behavioral data, JITI (Just-In-Time Interventions) uses machine learning to predict patient risk and trigger the right intervention at the right moment.

  • Predictive non-adherence risk scoring
  • Just-in-time intervention triggers based on behavioral signals
  • Personalization engine adapting content to individual patterns
  • Continuous learning from millions of patient interactions
  • Privacy-first architecture with de-identified behavioral models

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Capabilities

Built for scale, designed for outcomes

Enterprise Security

Leverage ISO 27001 and ISO 13485 certified frameworks to protect patient data and meet strict regulatory requirements at scale

Multi-Brand Support

Manage engagement programs across your entire portfolio from a single platform instance.

Global Deployment

Localized experiences across 20+ languages with region-specific regulatory compliance.

Real-Time Analytics

Comprehensive dashboards tracking adherence, engagement, and program ROI with exportable reports.

Omnichannel Delivery

Engage patients via mobile app, SMS, email, automated voice (VIA), and in-app messaging—all orchestrated from one platform.

Smart Reminders

Extend personalized engagement programs into daily patient behavior and scale engagement across all brands and markets.

Ready to get started?
Request a Demo
Who it's for

One platform, every stakeholder in the patient journey

Tailored experiences for pharma teams, healthcare providers, and the patients they serve.

For Pharma

Scale patient engagement across your entire brand portfolio

  • Deploy branded digital drug companions for each therapy in your portfolio
  • Access real-world adherence insights to inform commercial and medical strategy
  • Measure program ROI with validated, peer-reviewed outcomes data
  • Integrate seamlessly with existing hub, copay, and patient services programs
Learn More

For Providers

Extend care beyond the clinic with digital patient support

  • Monitor patient adherence between visits with real-time behavioral signals
  • Receive alerts when patients are at risk of discontinuation
  • Reinforce treatment plans with automated, therapy-specific education
  • Reduce administrative burden with automated patient check-ins
Learn More

For Patients

A personal companion for every step of the treatment journey

  • Simple, intuitive medication management across all prescriptions
  • Personalized reminders that adapt to individual routines
  • Educational content tailored to each therapy and condition
  • Caregiver tools for family members supporting a loved one's treatment
Full-Spectrum Engagement

From awareness to persistence

A single enterprise solution addressing every stage where patients need support.

01

Awareness

Engage patients earlier—before and around diagnosis.

02

Access

Remove barriers between prescription and first fill.

03

Adherence

Keep patients on therapy with behavioral interventions.

04

Persistence

Sustain long-term engagement and treatment outcomes.

Ready to see your brand in action?

Schedule a personalized walkthrough and discover how Medisafe can drive measurable outcomes for your brand.

Request a Demo
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